Testimonials from Family Members

What Family Members Say

...I have observed over the last 10 days that while Cheltenham might not be the newest facility in North York, it might be the one with the most here. I have watched all of your interactions with my mom and have observed virtually without exception that you have treated my mother as I imagine you would treat your own…

Family Member

We want to thank you very much for the wonderful care that you gave our mother, while she was living in the nursing home, especially in the past few months. Mother used to say everyone was so nice to her and it was a comfort to us to know that she was well looked after…

Family Member

Thank you so much for organizing the farewell tea in memory of my father. It was so good of you and a wonderful turn out. Please thank the other staff members who helped.

Sincerely,
Sandra Roy, Family Member

I would like to thank your staff for assisting in arranging for a birthday party for my father who turned 95. Denise was extremely helpful in helping us to set up for the event this past Sunday and went above the call of duty to make sure that he and his family were well looked after.

Family Member

How very kind you are to have provided my mother with cinnamon buns for her key wish - one of her favourite foods. She's enjoying one each day - thanks to you. With much appreciation for all you and your colleagues do."

Sincerely,
Cindy, Family Member

To all the Grenadier staff who organized Father's 100th birthday party. It was a wonderful party. He was overwhelmed by all the attention, music, pictures, trophy, cake, balloons and by the amazing number of residents and staff who turned up to wish him well. It was greatly appreciated."

Sincerely,
Sandra Roy, Family Member

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Many of our communities offer trial stays which allow your loved one to experience the community and feel more comfortable and at ease during this important time of transition.

Most of the food served in our homes is home-made and the menus are tailored to reflect that community.

Diversicare has won 2 awards for Excellence in Quality. The first in 2001 and recently in 2006.

Diversicare is the only Healthcare Management Company to have an award winning Continuous Quality Improvement program.

Diversicare is proud to have an excellent team of employees many of whom have worked for us for over 20 years.

Mississauga and Tilbury Citizen of Year as well as Leamington's "Woman of Distinction" all work for Diversicare.